Frequently Asked Questions

Find answers about listings, subscriptions, buying, and selling at local farm stands.

What is Field & Fork?

Field & Fork is a marketplace platform that connects local farmers with customers looking for fresh, locally-grown produce. We help farmers showcase their farm stands and products while making it easy for customers to find and purchase directly from local producers.

How does Field & Fork work?

Farmers create listings for their farm stands, upload photos, and specify their location types (pickup, delivery, farmers markets, etc.). Customers can browse these listings, filter by categories, and contact farmers directly to arrange purchases.

Is Field & Fork free for customers?

Yes! Field & Fork is completely free for customers to browse, search, and contact farmers. There are no fees for customers to use our platform.

What types of produce can I find?

You can find a wide variety of fresh produce including vegetables, fruits, herbs, dairy products, meats, eggs, baked goods, and specialty items like organic products, grass-fed meats, and artisanal goods.

How much does it cost to list my farm stand?

Farm stand listings cost $2 per month or $18 per year (save 25%). All plans include a 30-day free trial — no credit card required to start.

What's included in my subscription?

Your subscription includes: unlimited farm stand listings, unlimited product categories, photo uploads for your stand and products, direct messaging with customers, location flexibility (pickup, delivery, farmers markets), and priority customer support.

How do I create a farm stand listing?

Click 'List Your Stand', start your free trial or subscribe, and fill out the form with your farm stand details, location information, product categories, and upload photos. Your listing will be live immediately after submission.

Can I offer multiple location types?

Yes! You can select multiple location types including specific addresses, farmers markets, pickup locations, delivery areas, and retail locations. For each type, you can provide specific details like hours, addresses, or delivery zones.

Can I have multiple farm stand listings?

Yes! Your subscription allows unlimited farm stand listings. This is perfect if you have multiple locations or want to create separate listings for different types of products.

How do customers contact me?

Customers can message you directly through the platform. You'll receive notifications when someone contacts you, and you can respond through your dashboard or email notifications.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe. All transactions are encrypted and secure.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your farm stand listings will remain active until the end of your current billing period, after which they'll be automatically removed from the platform.

Do you offer refunds?

We do not offer refunds at this time. The 30-day free trial lets you try the platform before committing.

What happens if my payment fails?

If a payment fails, we'll retry the charge automatically. If unsuccessful after multiple attempts, your subscription will be suspended and your listings will be hidden until payment is updated.

How do I upload photos?

When creating or editing your farm stand listing, you can upload up to 5 photos. Simply click 'Choose Images' and select photos from your device (phone or computer). Each photo can be up to 5MB in size.

Why can't I see my farm stand listing?

If your listing isn't visible, check that: 1) Your subscription is active, 2) Your listing is marked as 'Active', 3) You've completed all required fields. If issues persist, contact our support team.

How do I edit my farm stand information?

Log in to your account, go to 'My Farm Stands', and click 'Edit' on the listing you want to update. You can modify all details including photos, location types, and product categories.

What if I forgot my password?

Click 'Login' and then 'Forgot Password' to reset your password. You'll receive an email with instructions to create a new password.

Still have questions? Contact us and we'll be happy to help.